Bemus Point Library Community Survey

The Bemus Point Library (BPL) is in the process of developing a strategic plan, aimed at providing the very best services to our community. A critical component of the process is gathering information and ideas from community members to establish priorities and create a focused direction for the library.

The survey should take approximately 5 minutes to complete. Please complete the survey by April 30, 2025. Thank you for your participation.

Please enable JavaScript in your browser to complete this form.

1. Are you a Bemus Point Resident? *

• Full time Resident
• Seasonal Resident
• Resident of Chautauqua/Cattaraugus County

2. Age *

• 17 or younger
• 18-29
• 30-39
• 40-49
• 50-59
• 60-69
• 70+
• Prefer not to answer

3. In the last 12 months, how often did you visit the Bemus Point Library (BPL)? *

• Weekly or more
• Monthly
• Every few months
• Once or twice
• Have not visited

4. If you did visit BPL, what services did you or your family use? (Check all that apply) *

• Borrow books or other materials (DVDs, audiobooks, etc)
• Download eBooks, audiobooks, and other streaming media
• Borrow a museum pass
• Borrow telescope
• Attend a children’s program
• Attend an adult program
• Use a meeting room
• Use public computers or WIFI
• Use copier, printer, fax machine
• Work, study, read
• Ask for research or homework help
• Use online databases and resources, such as Ancestry or NOVELny

Other

5. If you do not use the BPL regularly, why not? (Check all that apply)

• Don’t need it
• Buy my own books/magazines, DVDs
• Parking is too difficult
• It is too hard to find what I’m looking for
• Use a neighboring public library
• Don’t have any transportation
• Don’t have a library card
• Am too busy
• Library hours aren’t convenient
• Library staff is unwelcoming

Other

6. How would you rate the library's *

	Excellent	Good	Fair	Poor	Don't know/NA
Collection (Books, DVDs, Audiobooks, etc)	ExcellentCollection (Books, DVDs, Audiobooks, etc) Excellent	GoodCollection (Books, DVDs, Audiobooks, etc) Good	FairCollection (Books, DVDs, Audiobooks, etc) Fair	PoorCollection (Books, DVDs, Audiobooks, etc) Poor	Don't know/NACollection (Books, DVDs, Audiobooks, etc) Don't know/NA
Online services (Ancestry, NOVELny, etc.)	ExcellentOnline services (Ancestry, NOVELny, etc.) Excellent	GoodOnline services (Ancestry, NOVELny, etc.) Good	FairOnline services (Ancestry, NOVELny, etc.) Fair	PoorOnline services (Ancestry, NOVELny, etc.) Poor	Don't know/NAOnline services (Ancestry, NOVELny, etc.) Don't know/NA
Downloadable collection (eBooks, eAudios, Kanopy)	ExcellentDownloadable collection (eBooks, eAudios, Kanopy) Excellent	GoodDownloadable collection (eBooks, eAudios, Kanopy) Good	FairDownloadable collection (eBooks, eAudios, Kanopy) Fair	PoorDownloadable collection (eBooks, eAudios, Kanopy) Poor	Don't know/NADownloadable collection (eBooks, eAudios, Kanopy) Don't know/NA
Programs (classes, speakers, authors, story times)	ExcellentPrograms (classes, speakers, authors, story times) Excellent	GoodPrograms (classes, speakers, authors, story times) Good	FairPrograms (classes, speakers, authors, story times) Fair	PoorPrograms (classes, speakers, authors, story times) Poor	Don't know/NAPrograms (classes, speakers, authors, story times) Don't know/NA
Building and grounds	ExcellentBuilding and grounds Excellent	GoodBuilding and grounds Good	FairBuilding and grounds Fair	PoorBuilding and grounds Poor	Don't know/NABuilding and grounds Don't know/NA
Interlibrary Loan Service (ability to get books from other libraries)	ExcellentInterlibrary Loan Service (ability to get books from other libraries) Excellent	GoodInterlibrary Loan Service (ability to get books from other libraries) Good	FairInterlibrary Loan Service (ability to get books from other libraries) Fair	PoorInterlibrary Loan Service (ability to get books from other libraries) Poor	Don't know/NAInterlibrary Loan Service (ability to get books from other libraries) Don't know/NA
Computers, printers and WIFI service	ExcellentComputers, printers and WIFI service Excellent	GoodComputers, printers and WIFI service Good	FairComputers, printers and WIFI service Fair	PoorComputers, printers and WIFI service Poor	Don't know/NAComputers, printers and WIFI service Don't know/NA
Meeting room	ExcellentMeeting room Excellent	GoodMeeting room Good	FairMeeting room Fair	PoorMeeting room Poor	Don't know/NAMeeting room Don't know/NA
BPL web presence (website, social media, online catalog)	ExcellentBPL web presence (website, social media, online catalog) Excellent	GoodBPL web presence (website, social media, online catalog) Good	FairBPL web presence (website, social media, online catalog) Fair	PoorBPL web presence (website, social media, online catalog) Poor	Don't know/NABPL web presence (website, social media, online catalog) Don't know/NA

If you rated one of the statements, "Fair" or "Poor" could you please explain your answer?

7. What do you think are the library’s greatest strengths?

8. What could the library do to better meet your needs?

focus put prioritize

9. The Bemus Public Library has put together a Strategic Planning Committee to prioritize what the library should focus on in the next five years in addition to our core services. Please rank the following priorities. If you are doing this online, you can click and drag each priority to put them in order of importance. (1 is the top priority, 6 is the lowest priority)

	1	2	3	4	5	6
Build partnerships and collaborations with village of Bemus Point and town of Ellery and local businesses	1Build partnerships and collaborations with village of Bemus Point and town of Ellery and local businesses 1	2Build partnerships and collaborations with village of Bemus Point and town of Ellery and local businesses 2	3Build partnerships and collaborations with village of Bemus Point and town of Ellery and local businesses 3	4Build partnerships and collaborations with village of Bemus Point and town of Ellery and local businesses 4	5Build partnerships and collaborations with village of Bemus Point and town of Ellery and local businesses 5	6Build partnerships and collaborations with village of Bemus Point and town of Ellery and local businesses 6
Build partnerships with school and support students	1Build partnerships with school and support students 1	2Build partnerships with school and support students 2	3Build partnerships with school and support students 3	4Build partnerships with school and support students 4	5Build partnerships with school and support students 5	6Build partnerships with school and support students 6
Create opportunities for people to become involved in the community and with the library	1Create opportunities for people to become involved in the community and with the library 1	2Create opportunities for people to become involved in the community and with the library 2	3Create opportunities for people to become involved in the community and with the library 3	4Create opportunities for people to become involved in the community and with the library 4	5Create opportunities for people to become involved in the community and with the library 5	6Create opportunities for people to become involved in the community and with the library 6
Focus on expanding programming for children & adults	1Focus on expanding programming for children & adults 1	2Focus on expanding programming for children & adults 2	3Focus on expanding programming for children & adults 3	4Focus on expanding programming for children & adults 4	5Focus on expanding programming for children & adults 5	6Focus on expanding programming for children & adults 6
Prioritize going green	1Prioritize going green 1	2Prioritize going green 2	3Prioritize going green 3	4Prioritize going green 4	5Prioritize going green 5	6Prioritize going green 6
Promote cultural and historical aspects of the town and the community	1Promote cultural and historical aspects of the town and the community 1	2Promote cultural and historical aspects of the town and the community 2	3Promote cultural and historical aspects of the town and the community 3	4Promote cultural and historical aspects of the town and the community 4	5Promote cultural and historical aspects of the town and the community 5	6Promote cultural and historical aspects of the town and the community 6

10. Are there other priorities that the library should focus on?

11. How do you find out about library services and events? (Check all that apply)

• Website
• Facebook
• Library Signs
• Word of Mouth
• Newsletter

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